59 Lovelace Road, Norwich, NR4 7AE

Added 17th May 2014

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1. Lovely property, nice owner, awful broker

By UYRosas - stayed here from 1st June 2006 to 31st July 2009

I lived there for a fair amount of time. The broker was awful and humiliating. It is one of the worst experience to deal with JSM properties. They tried to keep my deposit, and I had to email their central offices to explain that it was unjustified. They did not allow me to change the expensive pays as you go gas system. They increased my rent at the moment when rents were going down - I just didn't want to move.

Having said that, the landlord (owner), was nice. Whenever I had no issue, I communicated with him - he would have been charged by JSM if I had contacted management first.

Property is nicely maintained by the landlord. Very convenient location near UEA. Couple of shops around the corner. I just wish I had never had to deal with JSM.

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