As a landlord, how do I respond to a review on my listing?

To write a response to a Review, sign in or create an account and click the "Reply" button under the relevant Review.

Here are a few suggestions for what to include:

  • Highlight the positive and mention upgrades or improvements that might interest potential tenants
  • Address any specific complaints and explain what you've done to address them
  • Be polite and professional and ensure that your response meets our guidelines.

In order for your management response to be posted, it must meet our guidelines. If it does comply with the guidelines, it will typically be published within several business days and you will receive notification.

RentalRaters reserves the right to remove a review or management response at any time for any reason. The reviews posted on RentalRaters are individual and highly subjective opinions. The opinions expressed in reviews are those of RentalRaters members and not of RentalRaters Ltd.. We do not endorse any of the opinions expressed by reviewers or in management responses. We are not affiliated with any establishment listed or reviewed on this website. In accordance with our privacy policy, RentalRaters does not release anyone's personal contact information.